The Ghana Revenue Authority (GRA) is preparing to launch a nationwide tax education campaign aimed at the informal sector, with the goal of simplifying tax information and increasing voluntary compliance.
Speaking at the 3rd SWIT (Strengthening Women in Taxation) Conference in Accra, Elsie Apau, Technical Advisor to the Commissioner-General, stated that the campaign will use simple, relatable language to explain tax obligations to traders, artisans, market women, and others operating outside the formal economy.
“No jargon, no grammar, just simple explanations. We want everyone—from Makola to Abossey Okai—to understand how paying taxes contributes to better roads, schools, and clinics,” she explained.
The initiative is part of a broader effort to expand Ghana’s tax base by making taxation more accessible and understandable for those in the informal sector, who are often excluded from the traditional tax system.
SWIT Chairperson, Esi Sam, highlighted the importance of respectful communication in building trust and promoting compliance.
“It’s not just about collecting taxes, but how we talk to people. When people feel respected, they’re more likely to comply,” she said.
Patricia Obo-Nai, CEO of Telecel Ghana, also advocated for inclusive innovation by recommending the use of technology tools such as USSD codes and basic mobile platforms to reach people without smartphones or formal education.
“Innovation must include everyone. Let’s not assume everyone has a smartphone or speaks fluent English. Even basic phones can bridge the gap,” she noted.
This year’s SWIT Conference was held under the theme: “Leveraging Technology to Unlock the Revenue Potential of the Informal Sector for National Development.”
Source: Theghanareport.com
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